This was our first visit and I was able to speak with the owner on the phone. She was very knowledgeable and understanding! The women working the counter were extremely helpful in explaining what everything was! We bought a little of everything and so far, we love it!! I appreciate the owner so much, for creating a perfect place for both celiac and type one diabetic customers! My family and I have been struggling trying to find the perfect place for our celiac friendly and type one carb friendly baked needs, and we found out forever spot!! Highly recommend and we will be returning!