The menu is confusing as a first-timer. For those with celiac disease this is concerning because it takes next to no gluten to cause an outbreak. Staff were dismissive and impatient when asked to clarify whether or not there was gluten in the food we received.
It’s difficult to enjoy food and feel positively towards a place that doesn’t happily clarify what they are serving or reassure those with dietary restrictions - in our case an autoimmune disease. This is especially odd coming from a vegan spot.
It’s entirely possible that they were under the pressure of a lunch rush that came in right after us and didn’t have the time to address our concerns as they would without chits on the rail. It’s disappointing because I really wanted to love this spot. I hope that future customers with celiac disease or gluten intolerances are met with more patience than we were. I also hope that our experience remains an outlier in what appears to be a solid track record of positive service.
The food was decent but as I said it’s hard to really love what you’re eating if you’re concerned it could make you seriously ill. If you must make sure you know what you are eating and need to advocate for yourself, I would avoid coming in when they’re busy as they may not have the proper time to explain their menu format. It is what it is.