Via Roma Pizza & Mediterranean

OUTSTANDING gluten free pizza!

Here is a tip for you guys. If someone leaves you a bad review, you should apologize, and offer a resolution. Not accuse the customer of lying when you know your the one who is lying. Accusing customers who leave bad reviews of lying and doing nothing to remedy the situation only makes you guys look worse, and proves the point about bad customer service. My friend was trying to order with you guys earlier. We ordered somewhere else but she cant have gluten so she was going to grab a pizza with you guys. She understood you didn't want to do 1/2 and 1/2 . This isn't a big deal, she got a half buffalo chicken half cheese pizza elsewhere a few weeks ago and they didn't give her issues about two different bases. When she called back, she had asked for just a cheese pizza, and she asked to BUY a side of the garlic sauce and the guy on the phone was clearly, like , uhmm..... no .....sorry. When she left a bad review, you didn't apologize, didn't offer to do anything to make it right and instead lied and said it didn't happen even though several people heard you. As a result, now we are all on here. I hope the 2$ side of garlic sauce she was offering to pay for was worth loosing multiple customers. The thing is, if you would have just helped her, she would have ordered from you guys at least once a week on our way home from our work meeting, and since its annoying to go to two places because she needs gluten free, we all would have ordered from you guys as well. There is another place that offers gluten free up the road and they are much nicer.