Viaggio

We made a reservation three weeks out for a large party of15 people. Communication was poor leading up to the event. I called and spoke to Matt (friendly and helpful) who told me that the manager, Tommy, would call me back within a few days. One week later still no call back, so I called and left a message. Still no call back a few days before our event, so I emailed Tommy and he responded. No apology for the lack of communication, and he never responded to my email reply afterwards. My main concern was my wife's dietary accommodations for her celiac disease. I was right to be concerned because her pasta dish came out 30 minutes after everyone else's, which was already slow. There was no excuse for this as I'd given Matt his information a few weeks prior. Our server, Jason, was nice. The food came out very slowly though, and the restaurant wasn't even crowded. There was a 4% fee for paying with credit card which we were not told about prior. It is also not listed on the large party menu online. The food was good, but due to the lack of communication and getting nickel and dimed, I wouldn't spend my money on another event here.

We love Viaggio! Chef Felix is fantastic. We love the chicken dish, burrata, and meats. Great atmosphere and you can taste the great quality food they are serving. I am gluten free and they were extremely accommodating. Highly recommend.