Vincent's Italian Restaurant

We have family in Mount Dora and we ordered pizza when we came to visit. We were so excited to see that Vincent's offers gluten free pizza. My husband has severe celiac disease. When you eat gluten with celiac disease, at about the 2-3 hour mark after eating, it will cause vomiting and extreme abdominal pain. I am gluten sensitive (mild stomach upset and swollen joints ). It was a few weeks ago. I think the date was 11/23. We ordered 2 gluten free pizzas and a regular for the family. If you have Celiac- STAY AWAY! As we were driving home, my husband had the most severe celiac reaction that he has ever had. We had to pull over because he could no longer drive. He had extreme abdominal pain. The pain was so severe and caused his stomach and abdominal muscel to contract so violently that I almost had to call 911. Luckily, I was able to help him to the passenger seat and drive us home. He was ill all night and into Sunday. On Sunday I called to report this. I didn't call angry. I called because I was concerned that a mistake was made in the kitchen and they needed to look in to this. The staff member that answered the phone was nice and apologetic. I asked if there could have been a mistake or contamination. She said no and then offered to give me a credit. I said I do not want a credit because there is no way we would trust them to eat there again. I really wanted them to be proactive and investigate how this happened. This is the first time that we have ordered gluten free and had a reaction like this. The staff member made no effort to address my concerns other than offer to feed us more poison food. I asked for a credit for the 2 gluten free pizzas and she replied that she would have to have the owner call me on Tuesday. The owner never called. If they had resolved this on the phone, I would not be posting a review but they have given me no other outlet.

We booked a reservation at Vincent's for our wedding rehearsal dinner. We had a party of 15 and they were very accommodating. The atrium space was so cute and a great vibe for our occasion! We had never been to this restaurant before but I saw it was recommended on local Facebook groups and we live near by. We will definitely be back! I am also gluten free and their GF pizza is the best I have ever had in this area!! Thank you to all the staff!!