Vitality Bowls

This place was great when they first opened, then the they’ve been going progressively downhill to the point where I think I have to cut them off. Their current staff is generally unhelpful and really doesn’t seem to want to interact with customers past the bare minimum, which is made worse with their new and universally hated pickup system/app that almost removes humans from the process entirely. Kinda seems like the kids there just want to get paid to stand around and talk about whatever they did last night. They advertise a gluten-safe kitchen yet everyone I know with celiac has had tons of problems with them recently. There’s no consideration at all for pickup orders, which is a nightmare when your workplace has several celiacs and everyone orders their food from the same place for the shift. I hope they get back on track because this place used to be one of my favorite places to eat, but at this point, as someone with celiac, I am safer eating something from a chain restaurant with actual cross contamination protocol than the small business that literally advertises itself as a healthy/safe celiac option.