I had dinner here last weekend, I had never been to Wagamama before. We had to queue to get in but the queue moved quite quickly. We were brought menus while still in the queue, which helped to move things along. We were seated at a long table with several other people. We were asked about allergies and I was brought a menu with the items which could be made gluten free circled. I was happy with the meal I ordered, which was a chicken donburi, with a side of greens in a garlicky sauce. The main negative point would be that it was very noisy. We were going on to the cinema afterwards, so the prompt service was good.