Water's Table-Renton Restaurant

We made a reservation approx. 30 days in advance for a Valentine’s Day dinner. Our 40th VDay together. A view table was requested. We called at least 2 times to reconfirm and were told they would try, no guarantees, no reservation for view table. Also shared we were staying at the adjoining Hyatt. Arrived early, all "view" tables were taken. No consideration. About 20 mins later 2 tables were vacated. When we attempted to reseat, we were told sorry we didn’t have a “view” reservation. What. Totally confused by this management decision and ready to leave. Let’s get back to seating shortly. Let’s now talk about the menu... once seated were told it was a fixed menu. What? We checked the website, no mention of that. Wife has celiac and must have gluten free. When we asked for a menu, they wanted to seat us at the bar where we could order regular menu. With Covid still around, we were not sitting at the bar. Plus, it is V Day! Our VDay dinner was almost ruined. Manager Sheena Nguyen figured out this was about to get embarrassing ... were reseated in our old table with a menu that has gluten free items. Back to seating - We then watched a couple come arrive and were about to be seated near us ... they see table that we had requested and were led to it. WHAT? A 4- or 5-star review goes to 2 stars. Server Nancy was excellent ... seating was not in her control. Food was average and not warm. Manager brought us flowers and apologized, very professional. It is unlikely we will come to Waters Table again. This is sad b/c we have been coming to Hyatt since it opened. Will eat elsewhere (Peyrassol Cafe or Wild Fin). The fact that we were staying at the Hyatt did little or nothing. We have traveled extensively, and it is very rare for me to give a 2-star review. AND... We will never forget how I felt at the Waters Table. Recommendations: There are many people who need gluten free (gf). When you declare a set menu offer gf. If it is a set menu CLEARLY advise on website... not after people are seated. Be clear about seating. We were told others had "view" reservations. What, how did that happen. We communicated directly with them at least 3 times were repeatedly told no guarantees. So how did some people get reservations. Give a priority to Hyatt guests. Water’s Table is part of the Hyatt. In conclusion, in this fantastic setting, the Hyatt (5 stars) deserves something better. Jim Cook

Full view of Lake Washington table seating. Quite enjoyed viewing the yacht coming into port and Hyatt hotel staff waiting to serve champagne. Very kind hostess. Wonderfully humourous and kind server. Delicious hamburger without brioche bun due to me being gluten free. Normally, I'm not a huge avocado fan, but this made the thick, juicy burger with pancetta even more juicy and tasty. The sparkling rose wine was a dry sweet spot to the meal.