Watercress Bistro (Ashanti)

Great food and service . Coffee is excellent, food came quickly. Good prices. Will be back. They also have gluten free options.

I want to preface this with, I 100% support this business and have for over two years. Also this is hands down the best place in Kincardine for breakfast! However I want to share some constructive criticism as an avid restaurant goer across Ontario and someone who has worked in restaurants in my time. Things to improve: -Additional training for some of the staff. Since new ownership, I've been three times. Both times with the young waitress, she didn't notice me. Or if she did she forgot about me. Once the person in the kitchen had to call out to her to let her know I was there as she had served a larger group that came in after me. Some extra barista training can go along way as well. There's some amazing coffee shops in this town to take tips from. -Also the tables I sat at twice were cleared but not clean. Even when the waitresses came over they didn't notice. I'm going to chalk that up to just a bit of extra training could fix those things. -Maybe just make the chalk board a lil less crowded. Keep it for most things that change regularly and put the things that are permanent on the menus. (bagels options can be moved to menu, same with new sides) -Also I feel the tv kind of hinders the vibe of this Bistro. No other non sports bar restaurants in the area do that and I don't feel it's necessary. (Personal opinion) -I think a printed out drink menu would benefit both the wait staff and the customers. You have a lot of options and it's hard for anyone to remember them all (not a bad thing!) As for speed of service, watercress has always been on the slow side. I don't mind that, everything is made in house. The wait time is worth it for house made food. Pros: Love the addition of ketchup packets, finally enough for the meal! Love the things that were kept the same Love the new coffee choice, despite the speciality drinks needing a more trained hand to make them, the coffee brand choice is better. Love the small menu, it's a very smart choice for a restaurant especially after the change. The few things on that menu I know are getting the love, care, and attention desired. Love the addition of gluten free bread. It's hard to find a good brand and places that offer it. It was a great surprise. From what I've seen, there has been some smart choices made by the new owners. I know being new is a huge factor into some of my critical however I think they're things that can be addressed early to avoid any poor reviews. I have brought friends here, I've come here often alone. I've even come here when I was struggling to eat due to emotional stress and felt relaxed and comfortable here. I have a love for this business and I'm so so glad it remains open and in operation. Even if my gripes aren't addressed I will continue to come here as it is still the best place in town for breakfast!