Waterside Coffee House & Bar

Says gluten free & vegan, it's not, its should state gluten or vegan pizza's available. Don't seem to take feedback well either. Had to change order after they checked with kitchen for allergies but they didn't realise they ran out of dairy free cheese until after we had paid and ordered. Asked for refund and they couldn't work the system so was provided cash instead. My wife had come earlier and the staff charged her too much, and had been guessing prices even though signs stated costs. Shame as previously liked this cafe, don't seem to have knowledge of allergies.

We have 2 dairy free people in our family one of which is gluten free too. Their advertising isn't correct. They can do gluten free or vegan pizza not both. We ordered alternative food (panini) 5 mins later came out and said they'd run out of vegan cheese. We asked for a refund which they did but couldn't put it back on card?? Really disappointing