Waterside Bistro

Please be careful if you have dietary restrictions. We chose the Waterside Bistro for dinner as my niece is gluten and dairy intolerant and the menu has gf/df pizza. We were careful when ordering to ensure this was known. When her pizza arrived, she took one bite and said the cheese tasted different to normal and we noticed it didn't look like regular dairy free cheese. The waitress confirmed it was not dairy free, she was very apologetic and they quickly brought another pizza. However, the damage was already done by the one bite, and my niece was incredibly unwell all night and continues to be the next day. They also advertised a df/gf sundae on the menu, we double checked and they said it was not df/gf and they had realized a few days earlier this was wrong on the menu but hadn't yet changed it. It is incredibly disappointing and worrying that intolerance and allergies are not treated more carefully at this restaurant, as for some people this kind of negligence and mistakes can be life threatening. And for my niece, her holiday is now being spent being very sick. We have contacted the restaurant and hope they rectify this immediately for other diners.

Had a lovely family meal here to finish our holiday in Devon. The man who looked after us (maybe the owner?) was lovely and he made us all feel very welcome and made the kids laugh. Good service and knowledge regarding gluten free/coeliac too.