Westville Hudson

If you have a food allergy, this is not the place to try. I have ordered here for lunch takeout several times and always felt comforted by the way they allow you to indicate any food allergy you might have, assuming that if the dish had that allergen, they would inform you so that you could avoid it and avoid a reaction. I ordered chili today, indicating my gluten allergy and knowing that most chili wouldn’t have any kind of gluten in it. As I came back and took my fist bite of chili, something soft broke and went down my throat like a noodle would which made me alarmed. Turns out, they put noodles in their chili. When I called to double check that the noodle I ate and saw were in fact ones containing gluten, the manager kept telling me that they’re egg noodles and totally fine for ppl with a gluten allergy but would double check for me since I kept pushing back, knowing that almost all egg noodles are made with flour. It was in fact gluten, I was given a brief apology and an offer to refund or replace my meal. I also was told to please call them if my reaction continued to get worse (which is almost always the case with food allergies). With food allergies the way they are these days, staff and definitely managers at food establishments should be well versed in their ingredients to avoid having customers accidentally consume something that can put them on the hospital. And when they get it wrong, they should understand how serious that is. This place doesn’t seem to have awareness of any of that sadly. So if u have an allergy, I’d avoid this place.