Westwood Restaurant and Pub

We live in Eastern MA but found ourselves in Westfield for state track championships. We visited Westwood restaurant after watching our son compete in a pentathlon. The menu accommodated a variety of dietary needs – vegetarian, gluten free etc. But the real star of the evening was our waitress Barb. She was friendly and lovely to interact with, totally on top of all of our many needs, and even brought my son pickle juice when he started to cramp up late in the dinner. If we find ourselves passing through Westfield again, we will certainly be back! Thanks Barb, you’re the best!

People with food allergies PROCEED WITH CAUTION. I’ve been to this restaurant on and off with my family for many years at this point. I’ve always enjoyed the food at the Westwood Pub because I can have gluten free options. On August 26th, 2023 during the early afternoon, my husband and I got the bourbon tip salad for our lunch. Like normal, I specifically said I needed it gluten free. The food came out and I asked again if mine was gluten free to make sure since my husband got the same thing. The hostess thought they were both made gluten free. We both nodded, she walked away and we both started eating. After several bites, the hostess came running back and asked if I ate any of my food yet. I said yes. She told me the bourbon sauce used in my dish was NOT gluten free. I sat in silence and was absolutely fuming. Eating gluten means I will have stomach pain and discomfort for at least a couple of days. I sat in silence while my husband got his lunch put into a to-go box. They took the meals off our bill, but the damage was already done and we quietly left. I don’t know what happened this time that they made such a huge mistake, but I’m sharing this story because I want other people who have allergy issues like myself to be aware that this has happened.