This spacious, welcoming spot offers a warm, family-friendly atmosphere with a nostalgic feel. The environment is noted as nice and dependable, with attentive service that supports those seeking gluten-free options. However, caution is advised due to reported cross-contamination risks affecting gluten-sensitive guests.
Restaurant failed to accommodate food allergy and almost hospitalized a family member,
Went in Sunday, everyone ordered their food, family member ordered a gluten wise meal and we informed the server it wasn’t a preference but celiac, servers acknowledge and wrote it down, runner brought food out and mentioned “gluten wise with celiac” her stomach began hurting but not an alarming amount and then hours later she was vomiting and stuck in the bathroom for an entire day and is still physically ill. She will need around 2 weeks to recover from this immune attack. We assume cross contamination because anything worse like blood wouldve resulted in the hospital for a couple days.. I really don’t want to see a half hearted “sorry you had a bad experience let us know how we can make it better” response, have a more sterile restaurant before you kill someone.
This was also the only dining experience we had in the past week that wasn’t a safe meal at home so it was 100% white spots fault.
C
Community member
Very disappointed, White Spot is an icon breakfast place in Vancouver. Today was my first visit after 15 months, I couldn't believe how bad the service and food had become at this location. To top that they removed one of the only Gluten Free breakfast items by changing the mix in their oatmeal.