Whole Foods Market

The ABSOLUTE worst Whole Foods I've EVER been to in the country.💯💯💯 You can definitely tell that Whole Foods is now Amazon/Walmart, just ridiculously expensive. This location is run like an overpriced Walmart with ATROCIOUS customer service. Was literally IGNORED after I was told to go to the customer service area to "wait" to get checked out because I didn't have the app downloaded on my phone for Prime. I walked over to the customer service area, no one was there, but there was a cashier standing less than four feet from me who said, "I'm sorry there's no one to help you right now," then proceeded to turn his back on me and start checking out someone in his line without even calling for assistance. Wow. I literally called the store's OUTSIDE phone number to try to get assistance, and the cashier who originally turned his back on me answered the CUSTOMER SERVICE PHONE that he had on his hip.😤 I asked him to get a manager over to customer service as I was literally looking at him, and I told him that I was the one on the phone and I needed help. He finally looked over at someone and said, " she's asking for a manager," as if I was the problem, and not the previous three people that didn't help me. The person that came over to finally assist me was actually very kind and apologized for the terrible customer service experience that I had. Unfortunately, the terrible customer service experience that I had with the cashier's at Whole Foods is systemic. This will be the LAST time I ever visit Whole Foods. PERIOD. Whole Foods has forgotten that customer service is EVERYTHING. Btw, for those who have wheat and gluten sensitivities and allergies, the Wholefoods 365 products that are labeled gluten-free are cross-contaminated because they use shared equipment. Actually, pretty much everything is cross-contaminated within the 365 brand. Check it out yourself. I purchased a bag of frozen strawberries and had a horrible GLUTEN reaction because they're "Organic" strawberries were processed on shared equipment. Nice.

Got a absolutely delicious gluten free cake here for Mother's birthday. The bakery lady helped us find what we needed despite the place being quite busy, and they also answered our questions over the phone before arriving. Good market though a bit cramped (they're about to open a larger new location across the street though).