Wing Shack Cheyenne

WE LOVED THIS LOCATION... Until July 3rd . I was so mad about our experience I couldn't write this review until now. We traveled from CO just to come to this location over the years as the brand has grown. Always taken care of , great customer service. Well that all ended with our experience with the night management Cassie. Not only did she lie to me about my order . She thought it was a good idea to scream at me . Cody the other employee had to calm her down . He came and apologized and admitted she was lying. They got overwhelmed and forgot to bring our order out. He offered multiple solutions to try to make the situation right. Due to us being gluten free the options offered could not be accepted. What would be nice is if CODY is trained to be the new night time management as he handled the situation with both a psychotic employee and a angry customer like a PRO and CASSIE IS FIRED which she clearly said she doesn't care if this happens. We unfortunately won't return to this location until this rude , immature employee is let go it is bad for your business.

One of our favorite places in town! We love to get the garlic hot and garlic Parmesan wings. It’s a laid back place with awesome deals all the time. Leui took our order and was nice enough to check to make sure the sauces we ordered were gluten free. Staff checked in on us while we were eating a couple times and were very friendly. This place will definitely continue to be our go-to for wings!