Yard House

I really debated about posting this, because I’ve been a frequent customer. Unfortunately this is a big safety concern for anyone who has allergies or sensitivities. On Thursday 11/26/23 around 1:00pm. I sat at the bar and ordered the truffle burger on a gluten free bun. When I received it and took a bite I quickly realized the bun wasn’t gluten free. I politely asked my server if it was gluten free and she responded no and grabbed the plate. She didn’t seem concerned or to care at all. But I was ok with that. Then the back of the house manager(assuming) brought out the same burger I took a bite of with a gluten free bun. I ate the burger because I didn’t want to start anything and I thought it would be ok. I ended up having digestive issues. There was no sorry and no one even came to check to make sure I was ok. We paid the bill and still left a 18% tip. I understand times are tough right now and finding passionate employees can be hard at the moment. Unfortunately I believe this is unacceptable. So if you have any food allergies or sensitivities I would stay clear of this place. Unfortunately they really don’t do a great job of honoring those food restrictions.

The menu is extensive, and it offers something for different palettes. I was surprised I had a lot of gluten-free options to choose from.