My friends always order from Yes Thai. However the last few times they have been incredibly rude on the phone. I had items in my meal that were not from the item I had ordered. When my friend called to explain, they could not have been less interested. I have two food allergies so I wanted to ensure there was no cross contamination with nuts and gluten. It then became a screaming match to which my friend remained calm and repeated himself multiple times to express the concern and safety of the meal; they hung up the phone on him as well. Since then I ordered once more in hopes that it was just a misunderstanding. I ordered to my friends house and used my name but his address and they were intentionally rude and dismissive on the phone and chuckled once they saw the address. They forgot to put me on hold and it was clear they were talking about my friend as I heard his name come up. They were unusually late as he lives a bit closer and was also told a much faster travel time (30 mins v 95 mins). I really liked the food but I will not stand by especially because of the lack of customer service and respect.