I didn't like that you can't call ahead and place an order for in store pick up. When I went there, there were a few people ahead of me but I had to wait over 15 minutes before I got to make my order. I do like that they have gluten free or cauliflower crust options as well as the vegan cheese option which is why I wanted to try it out. I found the whole process very slow. By the time I was out of there with my pizza it was well over 30 minutes. I guess I've only done pronto pizza before and was expecting it to take around thr same amount of time. The pizza wasnt bad, but had I known it would have taken this long and especially not being able to call an order ahead of time I would have gone somewhere else for food.