I have always loved Zambra and come here to celebrate special occasions. Last night my husband and I came here to celebrate our 5th year anniversary. It was my husbands first time coming. Our experience here was disappointing from the beginning.
We had a reservation and was seated almost 40 minutes later. By the time we got our food it was 9. The food combinations were awful. All the tables around us received bread and we did not. I asked for a gluten free menu which they provided. I ordered yellow tuna crudo and it was so awful. It was drenched in pepper and couldn’t taste fish. I also ordered chicken liver mousse, they said could be made gluten free. All they did was give me the mousse with nothing to put the mousse on! They expected me to eat straight with a spoon. Then we also ordered sautéed mushrooms which came with a very under cooked egg. If was supposed to be that the yolk would just pour out in the food but also lots of raw egg white oozed out with it. My husband ordered a tapa with beef and that was okay. But all and all we spent over $100 on food that was garbage. I’m honestly very disappointed. So much that I’m writing this review. I never write bad reviews. Literally the only good thing that came from last night was our bartender Janae when we were waiting for our table and the drinks. So incredibly disappointed in everything else.
Update; the owner reached out to me personally and sincerely apologized for our experience. Validated it and made no excuse. She offered a refund or free meal on then. My husband I will go again in a couple weeks and update this experience and review.
Recent update: I went back last night with my husband and my experience was very different. The owner had wanted to make things right and had offered us a refund or a meal on them. I had always loved Zambras so we went back there yesterday for my husband's birthday. We were immediately seated, the service was great, and the food was the best. Im really thankful for a wonderful meal last night with my husband and how serious the owner took my experience and made an intention to keep us customers. We will be back. The swordfish and lamb were our favorite!