The food is good, and it is great to have a gluten free option around here, but the service is lacking. They routinely mess up out orders, often leaving out the upgrade items (that were an additional cost). Then the manager gives you attitude when you point it out. She also talks to the employees about customers in Spanish in an attempt to make it so that the customers don't know what she's saying. Only works if you don't have bilingual customers... And it's pretty inappropriate anyway.