The place is very nice but unfortunately I didn't have the chance to dine there. I have celiac disease and while searching the web for a place to eat I found, even on Tripadvisor, that it was possible to get "gluten-free options".
Now the owner who was busy preparing a dish warned me, to be honest very professionally, that contamination could not be ruled out and I appreciated it very much. Unfortunately, the truly rude and non-inclusive ways in which these things were communicated to me are not tolerable.
A celiac already has a "complicated" nutritional life, making him feel unaccepted and too much is truly a sign of little if not non-existent sensitivity. Even more serious is throwing mud at the competition, saying false things such as the total absence of certified places in Ortigia. It's not done, period. if you are not able to offer a type of service that is fine but it must be done in the correct way and not as you did. I'm sorry because I see that you are appreciated. Take my complaint as inspiration for improvement.
I wish you good life and good work.