Zizzi - Solihull

We enjoyed the food in here, been in other branches and sometimes the food is a bit hit and miss, but this was really nice! Quite a good and mixed menu selection, vegetarian options and gluten free options. Staff was very polite and friendly.

My partner and I arrived and were sat at a table, the manager took our order which was for 1 gluten free vegan margarita pizza, a vegan rainbow lasagne chips and a calamari side. To start off our poor experience the pizza was made incorrectly the cheese was clearly not vegan and the base was not the normal gluten free base, as my partner is a coeliac and has a milk allergy this would have caused serious effects had it have gone unnoticed, the manager replaced the pizza to the correct order after we mentioned our thoughts. The calamari was over cooked and resembled eating pork scratchings. To finish off our poor experience there was a blue plaster in the vegan rainbow lasagne, this for us was the final straw for our visit, we quietly mentioned this to a waitress following our request for a manager, who then proceeded to offer us the meal to be re-cooked. A very VERY poor meal that has left myself and my parter, who previously loved visiting your restaurant due to your allergen menu, not wanting to return and frankly feeling quite unwell due to the thought of eating contaminated food