Zizzi - Staines

My self and my Fiancee have been going to Zizzi's in Staine for the past 2 years as my fiancee is GLUTEN and DAIRY FREE. Without fail, every month we go. My fiancee has her food brought to our table first & the management (Natalie & Ritesh) always get our order right, to the point where we don't have to mention the allergens as they know. The kitchen team cook the food to perfection and my fiancee always enjoys her food. Each month we try our best to remember to leave a review but ive not mentioned the GLUTEN & DAIRY before but i feel that it deserves to be mentioned when not only the kitchen team but always Ritesh & Natalie (management) do an amazing job. ask anyone with allergens, its difficult nowadays to find a restaurant that can cater to your needs. however at Zizzi's in Staines.. when my fiancee has a smile on her face because of the food and the service... that makes me happy. We will be in again on 30th April with 2 friends (early wedding gift to us) and again we will be in on 4th May (wedding celebration) as we get married on 3rd May. we decided last night to go Zizzi's (21/04/25) .. It was explained to us that they had an issue with the gas, earlier at around 5/6pm... We were happy to wait for them to look after the customers waiting for food. The treatment (verbal) both Natalie & Ritesh received from a few customers was shocking, they always go above and beyond when looking after the customers and they dont deserve the negative response they get back. My fiancee & myself have 15+ years of experience in the food & drink industry so we understand and appreciate how hard they work to treat every table the same and go above expectations. Lastly, a mention for the kitchen team. With the restaurant having an open kitchen, you see the chefs working, prepping and cooking the food. cooking with a smile and always cleaning after. *time to lean, time to clean* ... when the kitchen team are not busy mastering up your favourite dish, they will be cleaning. not once have we seen them standing around looking bored. Please see that this gets passed on to the management team.

Weve been coming here for over a year no issues The manager natalie looked after us very polite and on point with everything Food was amazing aa always even with me being gluten and dairy free Credit to the chefs orla and seba amazing job as always Thank you again

Had a gluten free pizza,which was yummy. Louis was absolutely brilliant! Really great staff member, we shall return again 😀