711 Auto Repair

One day my Mazda suddenly developed multiple problems — the power would shut off as I started it, I needed jumps constantly, and it was just unreliable. I couldn’t get an appointment at the Mazda dealership for over a month and a half, so I had to find another solution. I know Mazdas can be tricky cars to work on, so I was cautious. I spoke to the mechanic’s daughter, and she reassured me that her father was experienced with Mazdas. I brought my car in, and they diagnosed it as needing a new alternator. After they replaced it, I drove away but the car shut down again later. It turned out the starter also needed replacing. Overall, I thought the service was excellent. Margarita went above and beyond—she picked me up and dropped me off at my house so I didn’t have to pay for an Uber. Their communication was great; Margarita even sent me videos of the parts being replaced, so I felt informed about what was happening to my car. My only concern was having to pay for labor twice within two days. After the alternator was replaced, I paid almost $800. Then I had to tow the car back when it stopped again, and replacing the starter cost me another $1000. I wish the starter issue could have been caught earlier to save me the extra labor and towing costs, but I understand that starters don’t always show signs of failure in advance and this isn’t a Mazda dealership with their specialized diagnostic tools. All in all, I really liked this shop. They were professional, helpful, and honest. I’ll definitely go back if I need work done again. Just know that if you have a car like mine (Mazda), it’s sometimes impossible to predict every issue without dealership-level diagnostics. Thank you to the team—I appreciate your hard work and kindness!

Good service, mechanics are very profesional,friendly atmosphere

This shop is awesome! They treat clients like family. Owners are super dedicated and the mechanics working here are skilled in what they do. I always come back here because I know I'm guaranteed good service and excellent prices. In an industry where scams and dishonesty are prevalent, these guys are rare. Their sincerity is appreciated. If they can't get a job done, they'll let you know before you start taking out your money. I've never had to come back here because of a missing part or something new wrong with my car due to their error. Recently, I brought my car in for an oil change, busted breaks, and a snapped belt. Problems resolved and I am grateful. THANK YOU 711 AUTO REPAIR!