AT&T Store
9.1 • Cell phone store
Cell phone store features complex service interactions with some confusion over line activations and fee waivers. Staff and representatives sometimes provide conflicting information, creating a mixed communication environment. Customers often face challenges with number releases and account setups.
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Good to know
1
AT&T does not waive activation fees, despite what store staff may say.
2
Customers may face issues with unnecessary new lines for devices like smartwatches.
3
Boost can have difficulties releasing phone numbers for porting.
935 W Main St, Branford, Connecticut, United States