Apria Healthcare
3.6 • Home health care service
Home health care service delivers quick equipment shipments and provides comfortable masks and helpful usage instructions. The system requires repeated personal information for security and features an automatic shipment system with limited deferral time. Customer service faces challenges with equipment recognition and return authorization delays.
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"I sleep soundly through the night with their helpful equipment."
7
"Delivery was immediate once the deductible was paid."
6
"I felt comfortable using the machine after they explained everything."
4
Good to know
1
Apria's automatic shipment system gives only 24 hours to defer a resupply shipment.
2
Customer service often does not recognize the equipment purchased, causing issues.
3
If an incorrect shipment is over 30 days old, Apria does not assist with returns.
265 Executive Dr Suite 300, Plainview, New York, United States
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