BrightStar Credit Union
8.4 • Credit union
Credit union offers lower interest rates and refinancing options that reduce monthly payments significantly. Atmosphere reflects a disconnect between marketing and member treatment, with some members feeling underserved. Energy is calm but can feel impersonal compared to expectations for member support.
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"Rhonda's awesome customer service at the bank helped me with my credit card."
7
Good to know
1
My interest rate was lowered by about five percent after refinancing.
2
My monthly payment became wonderful after the refinance.
3
Credit unions are supposed to support their members, not treat them like big banks do.
600 SE 3rd Ave, Fort Lauderdale, Florida, United States
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