Broadway Direct
4.9 • Event ticket seller
Online ticket platform offers final sale policy with no exchanges or transfers after event dates. Communication happens mainly through email updates about shows and discounts, but lacks direct phone support. Website sometimes shows availability inconsistencies and can present navigation issues during purchase.
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1501 Broadway 14th floor, New York, New York, United States
Good to know
1
They have a strict policy that tickets cannot be changed once booked.
2
Most Broadway tickets are non-exchangeable.
3
The company allows a one-time exchange due to booking errors.
"I appreciated how quickly they helped me change my ticket date."
13
"I felt frustrated after buying tickets for the wrong day."
10
"I was amazed they found and returned my lost wallet so fast."
1
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