CVS
3.8 • Drug store
Waiting area feels dirty and unprofessional. Phone system uses an AI assistant that often fails to understand requests and disconnects calls. Communication with pharmacy by phone is frequently impossible.
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Good to know
1
The new phone AI assistant at CVS makes it hard to reach the pharmacy.
2
Users report the AI assistant struggles to understand prescription transfer requests.
3
The AI assistant often hangs up after failing to comprehend questions.
3883 E Foothill Blvd NWC, Pasadena, California, United States
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