Capital One Bank
3.0 • Bank
Transactions happen exclusively by phone, with no in-person service available. Staff includes bilingual speakers, but policies and processes feel confusing and time-consuming. Drive-through waits can be long, and overall atmosphere is stressful compared to typical banking experiences.
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"The bank staff here is so respectable and knowledgeable."
5
Good to know
1
This branch does not serve customers in person; all transactions are done by phone.
2
Expect long wait times; it took 22 minutes to process a payment at the drive-through.
3
Some staff members are bilingual, speaking both English and Spanish.
911 S Elmora Ave, Elizabeth, New Jersey, United States
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