# Charleys Cheesesteaks > Sandwich shop inside a mall food court uses kiosks for ordering with minimal staff visible. Atmosphere feels busy and somewhat disorganized, with slow service and occasional order errors. Food preparation involves direct hand contact with cooked items, and portions tend to be small with extra charges for sauces. Source: https://www.atly.com/location/CharleysCheesesteaks79 - Address: 27294 Novi Rd, Novi, Michigan, United States - Phone: +12487738612 - Website: https://order.charleys.com/menu/twelve-oaks-mall/ ## What it is good for - Food — 7.5/10 - Mall — 6.9/10 ## What people say - "I found the food here to be amazing." - "Alan at the Mall was super helpful and informative." ## Good to know - Expect long wait times, up to 30 minutes, for food during busy hours. - Ketchup and other sauces cost extra, even with fries or mozzarella sticks. - No free refills are offered on fountain drinks. - The restaurant only has a kiosk for placing orders, no human staff available. - There is plenty of free parking available at the mall. ## Get this data directly This page comes from the Atly Places API, which scores close to 2 million places against more than 1,400 intents — "nice view", "work friendly", "gluten free", "dog friendly" — from what real reviewers say, with the statements behind every score. - **MCP server:** `https://agentic-api.atly.com/mcp` — connect it in ChatGPT or Claude. Nothing to install. - **Guide for agents:** - **OpenAPI contract:** - **No key needed to start.** `POST https://agentic-api.atly.com/v0/keys` with an email raises the quota. Coverage is densest in the United States, with pockets in Mexico, Israel and Thailand.