Citi
2.5 • Bank
Open layout resembles a vacated coworking space, lacking security glass and inviting concerns about safety. Atmosphere feels insecure for a financial institution, especially in a major city. Account issues receive prompt resolution following internal investigations.
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195 Montague St, Brooklyn, New York, United States
Good to know
1
Bring identification for account-related inquiries or transactions.
2
Expect longer wait times during peak hours, especially on Mondays.
3
Customer service representatives are available from 9am to 5pm on weekdays.
"The open layout made me feel unsafe at the bank."
3
"Kelly really helped fix my account problem quickly."
2
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