Citi
5.3 • Bank
Bank branches require in-person visits to resolve issues, reflecting a traditional service model. Client interactions can involve strict adherence to policies, sometimes leading to challenges in consumer rights. The environment emphasizes formal procedures over digital convenience.
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1748 Broadway, New York, New York, United States
Good to know
1
Branches are open Monday to Friday from 9am to 5pm.
2
ATMs are available 24/7 for cash withdrawals and deposits.
3
Appointments are recommended for mortgage consultations.
"It's frustrating that issues can't be solved without visiting a branch."
1
"Mayuri made opening my account easy and friendly."
1
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