Frost Bank
6.6 • Bank
Bank branch presents a straightforward, no-frills environment with limited customer amenities such as no coffee or water offered. Service interactions focus on security issues, with a clear stance on fraud investigations and refunds. Atmosphere lacks the comfort features found in other banks, emphasizing functional banking over hospitality.
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"The bank staff here are so nice and helpful."
19
Good to know
1
The branch does not offer water or coffee to customers.
2
Frost Bank refunded $735.36 after an account hacking incident.
3
Frost Bank stated there was no fraud detected in the hacking case.
1000 N Walnut Creek Dr, Mansfield, Texas, United States
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