Make sure to make an appointment in advance by phone.
With an annual membership (around $180), they will fix any kind of problem.
They accept devices bought from other retailers, not just Best Buy.
I have been using it now for 3 months and it saves me so much research. Reduces the need to call and double check every time.
How did I not know these places existed?! Atly's scoring is a lifesaver, now I can finally find THE spot without wasting time Googling my life away.