You need to book an appointment before showing up for Hugo.
Service is by appointment only.
Hugo is always with a client, so walk-ins may not be accommodated.
I have been using it now for 3 months and it saves me so much research. Reduces the need to call and double check every time.
How did I not know these places existed?! Atly's scoring is a lifesaver, now I can finally find THE spot without wasting time Googling my life away.