Indiana Health Group
4.4 • Mental health clinic
Mental health clinic operates with limited direct communication between patients and providers, using voicemail and a patient portal that both have 24-48 hour response times. Executive decisions focus on profit priorities, influencing patient interaction processes.
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Good to know
1
Direct communication with providers is limited, impacting patient experience.
2
Voicemail for providers is checked infrequently, leading to delays.
3
Expect a 24-48 hour wait for responses to messages left via voicemail.
703 Pro-Med Ln, Carmel, Indiana, United States
