Expect to wait a while for a bagel in the afternoon due to staffing issues.
The ordering system is confusing; you order at the back without seeing the menu.
It should take no more than 15-20 minutes to get a bagel sandwich during busy times.
I have been using it now for 3 months and it saves me so much research. Reduces the need to call and double check every time.
How did I not know these places existed?! Atly's scoring is a lifesaver, now I can finally find THE spot without wasting time Googling my life away.