Last year, I was recommended by a friend to this clinic, and after seeing all the 5 star reviews on Google, I decided to take my furry baby here. Let me just start off by saying that the prices are very decent, and the receptionists are super nice and helpful. HOWEVER, if you truly care about your dog/cat, you may want to consider finding another vet.
First of all, you won’t be able to actually see or speak with Dr. Kim. All consultations of your pet’s conditions are done through the receptionist, whom I believe is also the vet assistant (?). Your dog/cat will be taken to a small room while you are kept outside in the waiting area the entire time. You won’t know what is going on. If there’s anything, Dr. Kim would let his assistant know, who acts like a middleman between the pet parent and the vet, and you will be then notified in the waiting area.
Secondly, I am very skeptical of Dr. Kim’s professionalism. My dog has always had retained testicles, which I was notified about by numerous vets. During our visit with Dr. Kim, we reported this situation to the vet assistant so she can put it on my dog’s file and inform the vet about this, and at the end of our visit, the vet assistant told me that Dr. Kim had examined my dog again and wants her to tell us that my dog’s testicles have already descended, so there is no need for additional surgery to remove the testicles that were supposedly embedded in his body. Yay…. However, after we switched to another, more reliable vet, we were informed right away that what was said to be “testicles” by Dr. Kim is actually just a gland, and that the real testicles still remain in my dog’s abdomen. This is further confirmed by another vet who performed my dog’s neutering and cryptorchid surgery. Now, my question is, which professional vet cannot tell the difference between a gland and a testicle??? If we had Dr. Kim perform my dog’s neutering surgery, what will end up being removed from my dog’s body?? I really don’t know…..
In the end, I want to restate that the employees of this clinic are really awesome and helpful, and that the prices for the services are beyond reasonable. Nonetheless, I don’t feel confident enough in trusting the vet here whom I’ve never even met. I took my dog to this clinic once and never again.