# Massage Envy > Massage spa rooms have audible noise from reception, affecting quietness. Corporate policies strictly govern memberships, including non-transferable contracts and service gifting limits. Staff provide skilled massages despite policy constraints. Source: https://www.atly.com/location/MassageEnvy209 - Address: 299 S Rand Rd, Lake Zurich, Illinois, United States - Phone: +18479062162 - Website: https://locations.massageenvy.com/illinois/lake-zurich/299-south-rand-road.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website ## What it is good for - Spa — 7.9/10 - Massage — 7.2/10 ## What people say - "The spa's massages left my back feeling so good." - "I learned PCRK's policies mean you lose banked services if you cancel your Massage Envy membership." ## Good to know - Memberships are tied to a specific location and cannot be transferred to another franchise. - Canceling your membership results in losing all banked services. - Gifting a service incurs a $10 transfer fee and can only be done once per month. - You must call your old location to handle membership issues, which can be inconvenient. - PCRK Group owns multiple locations in Illinois, each with the same membership policies. ## Get this data directly This page comes from the Atly Places API, which scores close to 2 million places against more than 1,400 intents — "nice view", "work friendly", "gluten free", "dog friendly" — from what real reviewers say, with the statements behind every score. - **MCP server:** `https://agentic-api.atly.com/mcp` — connect it in ChatGPT or Claude. Nothing to install. - **Guide for agents:** - **OpenAPI contract:** - **No key needed to start.** `POST https://agentic-api.atly.com/v0/keys` with an email raises the quota. Coverage is densest in the United States, with pockets in Mexico, Israel and Thailand.