# Portillo's Plainfield > Drive-through setup dominates with a 3-lane system that struggles to function smoothly. Interior space is very small with no seating, creating a cramped atmosphere. Staff turnover is high, reflecting management challenges, while food quality varies from well-charred burgers to cold or burnt items. Source: https://www.atly.com/location/Portillo's-Plainfield - Address: 13466 S Rte 59, Plainfield, Illinois, United States - Phone: +13312079680 - Website: https://www.portillos.com/ ## What it is good for - Cheeseburger — 6.7/10 - Drive Thru — 5.9/10 - Food — 5.3/10 ## What people say - "The food here is fresh and delicious." - "The drive-thru staff are so friendly and professional." - "The double cheeseburger was enormous and so good." ## Good to know - This location is drive-thru only with no seating available. - Expect a fast drive-through experience, but larger orders may take longer. - The drive-thru has three lanes, but it may not function well. ## Get this data directly This page comes from the Atly Places API, which scores close to 2 million places against more than 1,400 intents — "nice view", "work friendly", "gluten free", "dog friendly" — from what real reviewers say, with the statements behind every score. - **MCP server:** `https://agentic-api.atly.com/mcp` — connect it in ChatGPT or Claude. Nothing to install. - **Guide for agents:** - **OpenAPI contract:** - **No key needed to start.** `POST https://agentic-api.atly.com/v0/keys` with an email raises the quota. Coverage is densest in the United States, with pockets in Mexico, Israel and Thailand.