# Potbelly > Sandwich shop features long lunch lines and crowded peak hours with a small sandwich size that remains tasty. The space shows signs of wear with floor issues near soda machines and occasional service disruptions. Overall, it offers decent food but a somewhat stressful wait and cleanliness concerns. Source: https://www.atly.com/location/Potbelly114 - Address: 545 W Madison St, Chicago, Illinois, United States - Phone: +13125590000 - Website: https://www.potbelly.com/ ## What it is good for - Food — 8.1/10 - Sandwich — 7/10 - Lunch Spot — 7/10 ## What people say - "The food here is always great and prepared quickly." - "I loved their sandwiches; they were so tasty." - "I found this place a decent lunch spot." ## Good to know - Expect long wait times during lunch hours due to high crowd levels. - The restaurant has cleanliness issues, including trash on the floor. - Fountain drink machines have been out of service for some time. - The receipt machine frequently malfunctions, causing delays. - This location is very close to Union Station, making it convenient. ## Get this data directly This page comes from the Atly Places API, which scores close to 2 million places against more than 1,400 intents — "nice view", "work friendly", "gluten free", "dog friendly" — from what real reviewers say, with the statements behind every score. - **MCP server:** `https://agentic-api.atly.com/mcp` — connect it in ChatGPT or Claude. Nothing to install. - **Guide for agents:** - **OpenAPI contract:** - **No key needed to start.** `POST https://agentic-api.atly.com/v0/keys` with an email raises the quota. Coverage is densest in the United States, with pockets in Mexico, Israel and Thailand.