It is a counter service establishment, not a table service place.
You need to ask for utensils as they do not provide them automatically.
The restaurant is quite busy, especially during peak hours.
A few nearby places worth checking next.
I have been using it now for 3 months and it saves me so much research. Reduces the need to call and double check every time.
How did I not know these places existed?! Atly's scoring is a lifesaver, now I can finally find THE spot without wasting time Googling my life away.