west elm
2.6 • Furniture store
Furniture store with special-order items that may take several months to prepare and deliver. Delivery process can involve multiple steps including fixes and redeliveries. Customer interactions include ongoing resolution efforts for issues like refunds and replacements.
View menu
"My delivery took months and arrived with the wrong items."
17
Good to know
1
Delivery dates are often delayed, with some orders pushed back by months.
2
Customer service may not respond promptly to inquiries about order status.
3
Refund approvals can take over a week, causing further delays.
2955 E 1st Ave #101, Denver, Colorado, United States
Similar places nearby
A few nearby places worth checking next.
Macy's Furniture Gallery
Reliable furniture gallery known for timely delivery and flawless assembly, with attentive customer follow-up.
Arhaus
Premium furniture with exquisite details and heirloom quality, complemented by thoughtful design and smooth delivery.
Room & Board
Upscale furniture store offering dreamy, high-quality walnut pieces with attentive customer support and seamless delivery.
