# west elm > Furniture and accessories display stylish design and attractive presentation. Delivery involves variable timing and notable shipping fees, with some products offering exchange options after issues. Staff presence is limited, and pricing policies remain firm without post-purchase adjustments. Source: https://www.atly.com/location/WestElm51 - Address: 1201 NW Couch St, Portland, Oregon, United States - Phone: +15032244480 - Website: https://www.westelm.com/stores/us-or-portland-brewery-blocks/ ## What it is good for - Furniture Store — 6.3/10 - Delivery — 5.6/10 ## What people say - "I waited two months for delivery and the date kept shifting." - "Charity at this Furniture Store always goes above and beyond with a sincere smile." ## Good to know - Expect long delivery times, often exceeding two months for furniture orders. - Quality control issues are common; inspect items upon delivery for damage. - Shipping fees can be high, often exceeding the cost of the items. - Customer service may be unresponsive; prepare for multiple follow-ups. - Returns do not cover shipping costs, which can be over $300. ## Get this data directly This page comes from the Atly Places API, which scores close to 2 million places against more than 1,400 intents — "nice view", "work friendly", "gluten free", "dog friendly" — from what real reviewers say, with the statements behind every score. - **MCP server:** `https://agentic-api.atly.com/mcp` — connect it in ChatGPT or Claude. Nothing to install. - **Guide for agents:** - **OpenAPI contract:** - **No key needed to start.** `POST https://agentic-api.atly.com/v0/keys` with an email raises the quota. Coverage is densest in the United States, with pockets in Mexico, Israel and Thailand.