They were upfront about costs with no hidden fees.
The repair is done faster than expected, often in about 40 minutes.
They offer a free screen protector with repairs.
I have been using it now for 3 months and it saves me so much research. Reduces the need to call and double check every time.
How did I not know these places existed?! Atly's scoring is a lifesaver, now I can finally find THE spot without wasting time Googling my life away.