All Terminal 5 restaurants require ordering through your phone, which requires creating an account.
Loft expects customers to tip before any service is given and before receiving any food.
Prices reflect airport pricing, which is generally higher than average.
I have been using it now for 3 months and it saves me so much research. Reduces the need to call and double check every time.
How did I not know these places existed?! Atly's scoring is a lifesaver, now I can finally find THE spot without wasting time Googling my life away.