**NOT ALLERGY FRIENDLY** Tried to order a ham & cheese toastie for my son and was interrogated about how serious our son's allergy was, and essentially told they were unable to cater to us. I said all I ask is to do your best to avoid cross contamination fully aware that it is difficult, and was almost yelled at for even bothering to ask since someone prior has threatened legal action (however at no point did I do that, I simply notified them and asked them to do their best and explained we have all the medication and awareness to know how to act). I eventually left since the treatment of me and my family was so extremely rude.
This is all despite this appearing across the menu, sending the totally wrong signals:
" * Please advise our wait staff if you have any dietary needs and we can alter most meals to be Gluten Free, Dairy Free, Vegan and many others * "
I would not recommend this place if you have an allergy. There are plenty of other lovely places in Townsville that were more educated and capable of managing our requests. Unfortunately, this place was not one of them.
A cozy spot with incredible offerings and a welcoming vibe, perfect for a delightful meal that makes you want to come back for more!
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Ciara Dobbs
Very friendly and attentive staff. The food is incredible, you won’t leave hungry!!
Reasonably priced, clean and snug wee spot.
Will absolutely be back again!🤗
I had the Spanish omelette with mushroom, spinach and tomato with gluten free bread and an iced chai.
A unique café experience with a creative menu and diverse selections, perfect for those looking for something a bit different.
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Shaun Langtry
Amazing. Excellent food, location and team. Would give 6 stars if I could. Beautiful menu with a bit of a different take on cafe dining and a wide selection of items. Great at labelling for gluten and dairy as well as making adjustments to menu items where possible for intolerances.
Enjoy a chill vibe with stunning sea views and top-notch coffee, perfect for a relaxing morning with friends.
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Aimee Slark
Had such a wonderful breakfast this morning at watermark with two friends. Chilled relaxed vibe with spectacular sea views! Breakfast was delicious, runny eggs, avocado and gluten free bread alternatives. They also have the best coffee on the strand! Thanks watermark!
Amazing food, quick service, friendly and helpful staff.
Had lunch during school holidays at midday.
We had a regular eggs benedict with bacon; a gluten free eggs benedict with bacon; tidal wave; croissant; and a ham, cheese & tomato sandwich. For drinks we had three appropriate sized kids milkshakes and complimentary water (self serve).
Venue has alfresco and indoor (airconditioning) available. Amenities also available at the rear of the Cafe.
Would recommend for all family sizes.
Thanks for the great service.
Expect a cozy vibe with patient service, delicious coffee, and a tempting display of cakes that keeps everyone coming back.
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Dominique McKelvie
Customer service was amazing, the young ladies who served us were patient and accommodating. Coffee was delicious, especially the long black that I ordered.
Will definitely come back again to try more of your cakes displayed in the cabinet. Always so thankful to see multiple gluten free options in both main and dessert form.
