First time visiting this location. Parking was a bit challenging. No lot or valet so be sure to plan accordingly. Restaurant seemed on the smaller side for Coopers Hawk locations I have been to so far. Service was very lack luster although they were very busy. Food was a bit mediocre again compared to other times I gave dined with CH. Drunken shrimp were very small! Came for Gluten free options and ended up sick so not a safe spot for those refraining from gluten.
I, absolutely, would not return. If you have ANY dietary restrictions or food allergies, be very cautious! I’ve been plant-based, eating a vegan diet, for 9 years, and they brought me a crepe with chicken! I took a bite and knew it was chicken. I checked the menu ingredients of the “veggie crepe” to make sure that this couldn’t possibly be a plant-based chicken; it’s to have veggies only.
I ordered the “Veggie Crepe” and my companion ordered the “Poblana Crepe”; both of these crepes are listed as vegan on their “vegan/gluten free” menu. When the food was brought out, the runner said “veggie crepe” and sat the plate in front of me and then said “poblana” and sat the plate in front of my companion. Mine turned out to be the chicken crepe and my companion’s turned out to be the veggie.
I waved down, who I assumed to be the host/greeter, because he was nearest when I figured I had bitten into chicken. I told him what was going on and it didn’t seem like he got the gravity of the situation. It seemed like a minor thing to him.
The waitress was nice and apologized; she said she had put in the correct order. I don’t understand how such a thing could happen. When we were paying the bill; they acted as if they were doing a great service by removing the charge for the chicken crepe from the bill! We weren’t paying for that in the first place! Neither of us eat meat or ordered it!
Something else I noticed; the menu is very misleading. On the regular menu, the “Veggie Crepe” has dairy, but the same named “Veggie Crepe” is on the vegan menu with vegan cheese. So you could order the veggie and get dairy or vegan cheese without knowing, if you don’t look at the regular menu. Also, they have the gluten-free and vegan items grouped in a separate menu together, which can be confusing, it almost suggests that the items are both gluten free and vegan. These should be two separate sections. I asked for the manager, who was the same person that greeted us, Jesus. I told him everything about the menu as mentioned above.
The restaurant was absolutely negligent and didn’t seem to sincerely care that the messed up big time!
The gluten free apple pie a friend ordered for me, delieverd hot, was the most amazing pie I have ever had! I don't recall ever having a pie in my life that good, even in the days I could eat regular pie crust. The gluten free crust was flaky and delicious. I don't know how they do it!
Celiac friendly